Fraud Loss Reduction


  • Large Issuing Bank in the Caribbean
  • Over 400,000 card portfolio in both credit and debit cards


  • Reduce Fraud losses due to Skimming and other fraud types
  • Losses were over 1% of sales
  • Losses occurred in country and overseas with varied card brands


  • Conducted an assessment and developed an action plan that was implemented over six months with on-site support
  • Identified staff, and systems requirements to achieve short term goals, and helped client execute and implement the solution

After recommendations were implemented, the bank’s fraud levels went down to 0.7% which is below the Latin American & Caribbean standard for net fraud.

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