Juan Luchsinger has over eleven years of consulting experience in the financial services, telecommunications, and consumer goods industries. He has conducted work for leading Banks in México, Latin America and the Caribbean in the areas of business planning, product management, customer loyalty, process optimization, organizational development, technology procurement, collections, and fraud prevention.
Prior to joining Xtrategies, he worked as a senior manager for Loyalty Marketing, where he assisted clients in the development of loyalty programs. Previous to that, Juan was an engagement manager at Arthur D. Little, where he led in cases in strategy and operations.